Shipping policy

ORDERS TOTALING MORE THAN $50, WE CAN OFFER FREE WORLDWIDE SHIPPING.

All orders will be scheduled for shipment in 1-3 business days after the order is placed, excluding holidays. This applies to Express orders as well. Orders placed after 11AM PST on Fridays may not be processed for shipping until the following Monday morning.

Once your order has been processed for shipment, you will receive an automated shipping notification titled “Your package is on the way!”*. This will contain your tracking information

*If you do not receive your Tracking Email within 3 business days of placing your order please check your Spam and/or Promotions folders. 

WHERE DO WE SHIP FROM?

BASID has fulfilment centres based in the Asia 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery dates; any delivery delay or issue is solely the responsibility of the shipping company but will be investigated by ourselves.

FURTHER QUESTIONS?

Contact us via Live Chat which is available 24 hours a day and is on our Contact Us page.